Field Application Scientist, (USA)

Field Application Scientist, (USA)

The Field Application Scientist (FAS), reporting directly to the Vice President of Commercial Operations, is primarily responsible for providing pre- and post-sales on-site technical training and support for Omixon’s HLA (Human Leukocyte Antigen) products in the North American and South American market. Knowledge of HLA and/or NGS is required, while IT and software development practices are considered advantageous.

 

Your responsibilities in this position are

  • Provide post-sales on-site technical training and support for Omixon Holotype HLA (Assay + Software)
  • Provide technical support to Omixon’s customers across all product lines by responding to technical inquiries that are received via phone, email, fax, web, mail or in-person
  • Deliver pre-sales presentations and technical consultations with an Omixon sales representative
  • Understanding & communicating primary sales and marketing messages/benefits and USPs for all products
  • Company expert on Omixon Holotype laboratory process and HLA laboratory process
  • Market expert on HLA, genomics, NGS and related software and laboratory technologies
  • Work closely and collaborate with the other Omixon teams including R&D, Product Management and Quality
  • Deliver presentations, host training sessions and conduct webinars on Omixon’s HLA products
  • Record and report customer feedback to the HLA business
  • Attend key HLA conferences in the region to represent Omixon
  • Prepare white-papers, case studies, presentations or contribute to other marketing collateral as required
  • Additional duties as required
  • Follow quality service standards and comply with procedures, rules and regulations
  • Work according to the Omixon IT security policy description

 

Profile requirements

  •  Either:
    -CHS or CHT in HLA with 3+ years equivalent clinical/research experience
    -PhD or MSc with 3+ years equivalent clinical/research experience or B.Sc with 10+ years equivalent research experience in molecular biology, biotechnology, genomics or similar
  • Knowledge of NGS technologies is highly advantageous (hands-on experience on both library preparation and sequencing, especially on the Illumina platforms, is a plus)
  • Comfortable with NGS analysis software programs
  • Confident strong communicator of scientific and technical information – an ability to communicate precisely and succinctly with leading experts in the field demonstrating scientific/technical expertise, both oral and written
  • Self-motivated, works well under minimal supervision
  • Driven to continuous improvement
  • High energy level; enthusiastic; positive attitude; works well under stress
  • Second language would be a plus ( e.g Spanish)

 

Expectations

  • Training in Omixon’s products will be provided by a qualified FAS
  • Collaboration with key stakeholders in Europe office, US Office and US Collaborators
  • Successful conversion of HLA labs to NGS
  • Customer satisfaction
  • Global collaboration with team members over Hangouts Meet, etc.
  • Weekly progress reporting
  • Team player with a sound understanding of individual and team goals
  • Familiarity with MS Office products, Gsuite, Google-Docs (‘nice to have’: JIRA, Salesforce)
  • Monthly mobile phone (calls/texts/data) and computer
  • Reviewed at least annually

 

What we will provide you

  • Challenging and innovative work
  • Welcoming, easy-going team spirit
  • Flexible working hours
  • We care for your work / life balance
  • Competitive salary
  • Company events, regular team-building activities

 

Start Date: ASAP
Type of Position: Full time
Base Location: Anywhere near major airport (West Coast – Central US Preferred), with up to 60% travel as required

Sounds just like you?

If you are keen on joining this exciting, forward thinking company and taking the next step in your career, then please send us your CV in English with your Gross salary expectations and possible start date to jobs@omixon.com

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